45 Day Unconditional Satisfaction Guarantee
All Audio Bone Headphones purchased on our website come with a 45 day unconditional satisfaction guarantee. If you are dissatisfied with this product for any reason, return it with the original sales receipt and original packaging and a written reason for the return. It must be received by us within 45 days of the of the original purchase date listed on the receipt. Send it to us at:
2207 Harbor Bay Parkway
Alameda, CA 94502
For all returns consistent with these guidelines, we will refund your original purchase price to the credit card that was billed (or by check for check payments). We will not refund shipping and handling charges. Refunds will be posted or mailed within 10-15 business days from receipt. GameChanger will not be responsible for return postage. Please send your return to us via insured carriers; GameChanger will not be responsible for lost or stolen packages.
Return of New (Unopened) Products
We will accept returns of new (unopened) products in their original packaging for up to 90 days. If you wish to return a new product, please send it with the original sales receipt to us at:
2207 Harbor Bay Parkway
Alameda, CA 94502
We will refund your original purchase price to the credit card that was billed (or by check for check payments). We will not refund shipping and handling charges. Refunds will be posted or mailed within 10-15 business days from receipt. GameChanger will not be responsible for return postage. Please send your returns to us via insured carriers. GameChanger will not be responsible for lost or stolen packages.
Exchanges: We are unable to exchange items. In order to exchange an item, we suggest returning the unwanted item for a refund and placing a new order for the item you want.
All Audio Bone Headphones come with a Limited 6-Month Warranty against defects in materials and workmanship. Please contact our customer support for help in determining whether an item appears defective. If it is, Support will provide instructions for returning the item. Shipping costs to return the item are paid by the customer. GameChanger will pay the repair/ replacement cost for defective products as well as shipping costs for the replacement/ repaired product back to you.
6-Month Limited Warranty
Limited Warranty: Goldendance warrants that this product will be free from defects in materials or workmanship for a period of 6 months from the original date of purchase (“Limited Warranty”). All North America warranty claims will be handled by GameChanger Products, LLC (“GameChanger”).
Term: The Limited Warranty is valid only for a period of 6 months from the original date of purchase and will expire at the end of such 6 month period.
Warranty Redemption: In order to obtain warranty service if there is a breach of the Limited Warranty, please promptly notify GameChanger on 1-855-469-5889 or visit our website, www.AudioBoneHeadphones.com. Buyer will be responsible for any return shipping costs and must supply to GameChanger the applicable dated purchase receipt.
Remedies: Pursuant to the Limited Warranty and provided that the applicable dated purchase receipt is supplied, GameChanger will, at its option (i) repair the product using new or refurbished parts, or (ii) replace the product with a new or refurbished product. For purposes of the Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your sole and exclusive remedies.
Limitations: The Limited Warranty only covers defects in materials or workmanship arising during ordinary customer use. The Limited Warranty does not cover defects in materials or workmanship arising under any other circumstance, including but not limited to defects in materials or workmanship arising due to (a) commercial use; (b) acts of God, acts of theft, or vandalism; (c) misuse, abuse, accident, neglect, or improper maintenance; (d) limitations of technology; or (e) modifications, alterations or repairs by Buyer or third parties not authorized by GameChanger, of or to any part of the Audio Bone product. This Limited Warranty is only valid in the country of purchase, either the United States or Canada.
DISCLAIMER: OTHER THAN THE LIMITED WARRANTY, THERE ARE NO EXPRESS WARRANTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW*, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS HEREBY LIMITED IN DURATION TO THE DURATION OF THE LIMITED WARRANTY PERIOD.
NO INDIRECT DAMAGES: TO THE EXTENT PERMITTED BY APPLICABLE LAW*, IN NO EVENT, WHETHER IN CONTRACT OR IN TORT (INCLUDING BREACH OF WARRANTY, NEGLIGENCE AND STRICT LIABILITY IN TORT), SHALL GOLDENDANCE OR GAMECHANGER BE LIABLE FOR INDIRECT OR CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE.
*Certain states and jurisdictions do not allow the exclusion or limitation of indirect damages, or allow limitations on the duration of an implied warranty, so the above limitations or exclusions may not apply in such states and jurisdictions.